Dear Valued Customer,

At
Daily Essential, we prioritize customer satisfaction. Our exchange,
return, and refund policies are designed to ensure a smooth and fair shopping
experience. If any inconvenience occurs, we are committed to resolving it
promptly.

Exchange Policy

● If you receive a defective
or incorrect product, you must request an exchange within 7 business
days of receiving the item.

○ In this case, the product
will be replaced free of delivery charge.

● If you receive the correct
product but want to exchange it:

○ You must submit the request
within 7 business days.

○ Shipping charges (2X) will apply.

● 📌 Submit your request
here:

https://lnkd.in/gNY2kuut

●❗Claims made after 7 business days will not be accepted.

●❗Please provide accurate information and supporting evidence when submitting the form.

Return & Refund Policy

● If you receive a defective
or incorrect product, you may return it immediately to the delivery
person.

● If you want to return a
product due to:

○ Change of mind

○ Unavailability at delivery
location

○ Personal dissatisfaction

👉 Only the delivery charge will be applicable.

Important Conditions

● Products that are:

○ Used for more than 1 day

○ Washed

○ Unboxed
(if originally sealed)

❌ Not
eligible for
return or exchange

● If a defect is found
within 7 days of use:

✔ Eligible for exchange only (not refund)

Return / Refund / Exchange Process

To
request a return, refund, or exchange:

● 📌 Fill out the form
within 7 business days:

https://lnkd.in/gNY2kuut

● ⚠️ Submitting the form is mandatory
for any complaint.

Contacting via Messenger or Customer Care alone will not be sufficient.

● 📞 Customer Care: +44
0000 xxxx (10 AM – 7 PM)

● 📧 Email: help.dailyessential@gmail.com

Refund Processing

● The product must be returned
first.

● After receiving and verifying
the product condition:

○ Refund will be processed
within 7–15 business days.

Support Timeline

● After submitting the form,
our team will contact you within 1–3 business days.

● If you do not receive a
response within 3 business days, please contact us via email.

Final Note

If
you do not agree with our return, refund, or exchange policy, we kindly request
that you refrain from placing an order.

Problem-Solving Team

Daily Essential